Terms of Service

Shaanxi Hengna Network Technology — Steady Hold

  1. Acceptance of Terms

    By accessing or using the Steady Hold platform, website, mobile application, or any related services (collectively, the Services), you agree to be bound by these Terms of Service (Terms). If you do not agree to these Terms in their entirety, you must immediately cease all use of the Services and refrain from accessing them going forward.

    Your continued use of the Services after any update or modification to these Terms constitutes your acceptance of the revised Terms. Shaanxi Hengna Network Technology (the Company, we, us, or our) reserves the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. We will endeavor to post a notice on the platform when material changes are made, but such notice is a courtesy and not a condition of enforceability.

    You represent and warrant that you are at least 18 years of age, or the age of majority in your jurisdiction, whichever is higher. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and in such case you and your organization collectively are the party bound.

  2. Definitions

    For the purposes of these Terms, the following definitions apply:

    • Account means the registered user profile created to access and use the Services.
    • Content means any text, data, images, audio, video, code, or other materials uploaded, transmitted, or displayed through the Services by you or on your behalf.
    • Services means the Steady Hold platform, including all associated websites, APIs, mobile applications, software, tools, documentation, and support provided by the Company.
    • User means any individual or entity that accesses or uses the Services, whether registered or unregistered.
    • Confidential Information means any non-public information disclosed by one party to the other, whether orally, in writing, or through electronic means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
    • Effective Date means the date on which you first access or use the Services.

  3. Service Description

    Steady Hold is a digital platform that provides tools and infrastructure for managing, securing, and streamlining digital holdings and related services. The specific features, functionality, and scope of the Services are described on our website and within the platform itself, and are subject to change at our sole discretion.

    We reserve the right to modify, suspend, or discontinue any aspect of the Services, including features, pricing, and availability, at any time without liability. We will make reasonable efforts to notify you of material changes that may affect your use of the Services. The Company may impose usage limits, storage caps, or other restrictions on the Services at any time, with or without notice.

    The Services are provided on an as-available basis. We do not guarantee uninterrupted access or error-free operation. Scheduled maintenance windows and emergency maintenance may result in temporary unavailability, for which the Company shall not be held liable.

  4. Acceptable Use

    You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not, and shall not permit any third party to:

    • Use the Services in violation of any applicable local, state, national, or international law, regulation, or treaty.
    • Upload, transmit, or distribute any Content that is unlawful, defamatory, obscene, fraudulent, invasive of privacy, or infringing upon intellectual property rights.
    • Introduce any viruses, malware, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
    • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Services, the servers on which the Services are hosted, or any server, computer, or database connected to the Services.
    • Engage in any activity that imposes an unreasonable or disproportionately large load on our infrastructure, or that interferes with the proper working of the Services.
    • Use any automated means, including robots, spiders, scrapers, or data mining tools, to access or monitor the Services without our prior written consent.
    • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
    • Use the Services to send unsolicited commercial communications, spam, or phishing messages.
    • Resell, sublicense, rent, lease, or otherwise commercialize the Services without our express written authorization.
    • Reverse engineer, decompile, disassemble, or attempt to derive the source code of any software included in the Services, except as expressly permitted by applicable law.

    We reserve the right to investigate violations of these acceptable use provisions and to involve and cooperate with law enforcement authorities in prosecuting users who violate the law. We may, in our sole discretion, suspend or terminate your access to the Services for any violation of this section.

  5. Intellectual Property

    All right, title, and interest in and to the Services, including but not limited to all software, code, algorithms, databases, user interfaces, graphics, designs, trademarks, service marks, logos, domain names, trade dress, and documentation, are and shall remain the exclusive property of Shaanxi Hengna Network Technology and its licensors. These Terms do not grant you any right, title, or interest in the Services except the limited right to use the Services as set forth herein.

    You retain ownership of any Content you submit, post, or display through the Services. By submitting Content, you grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Content in connection with providing, maintaining, and improving the Services. This license continues until you delete the Content from the Services, after which it shall terminate within a commercially reasonable time, except to the extent that the Content has been shared with other users and they have not deleted it.

    If you believe that any Content on the Services infringes your intellectual property rights, please contact us at wutao@steadyhold.mom with a detailed description of the alleged infringement, and we will investigate and respond in accordance with applicable law.

  6. Confidentiality

    Each party agrees to protect the other's Confidential Information using the same degree of care that it uses to protect its own confidential information of like kind, but in no event less than reasonable care. Confidential Information shall not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was lawfully in the receiving party's possession prior to disclosure; (c) is received from a third party without breach of any obligation of confidentiality; or (d) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information.

    The receiving party may disclose Confidential Information if required to do so by law, regulation, or court order, provided that the receiving party gives the disclosing party prompt written notice of such requirement to the extent legally permitted and cooperates with the disclosing party's efforts to contest or limit the scope of the disclosure.

    Your Account credentials, Content marked as private, and any communications with our support team that are not published publicly are considered your Confidential Information. Data regarding the operation, performance, and usage of the Services that is aggregated and anonymized shall not be considered Confidential Information and may be used by the Company for any purpose.

  7. Fees and Payment

    Access to certain features of the Services may require payment of fees as described on our pricing page or in a separate agreement. All fees are quoted and payable in the currency specified at the time of purchase and are non-refundable except as expressly stated otherwise in these Terms or as required by applicable law.

    If you purchase a subscription plan, your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize the Company to charge your payment method for the renewal term at the then-current rate. We will notify you of any changes to subscription pricing at least thirty (30) days before the change takes effect.

    You are responsible for all taxes, duties, and governmental assessments associated with your use of the Services, excluding taxes based on the Company's net income. If you believe there is an error in a charge, you must notify us within thirty (30) days of the charge date to be eligible for an adjustment.

    Failure to pay fees when due may result in suspension or termination of your access to the Services. Accounts that remain unpaid for more than thirty (30) days may have their data permanently deleted.

  8. Warranties and Disclaimers

    Mutual Warranties. Each party represents and warrants that it has the legal power and authority to enter into these Terms and to perform its obligations hereunder.

    Your Warranties. You represent and warrant that: (a) all information you provide to the Company is true, accurate, and complete; (b) you will maintain the accuracy of such information; (c) your Content does not infringe the rights of any third party; and (d) you will comply with all applicable laws in your use of the Services.

    Disclaimer. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION OBTAINED FROM THE COMPANY SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

  9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHAANXI HENGNA NETWORK TECHNOLOGY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    THE COMPANY'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD 100.00).

    THE LIMITATIONS IN THIS SECTION SHALL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, THE COMPANY'S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

  10. Indemnification

    You agree to defend, indemnify, and hold harmless Shaanxi Hengna Network Technology, its affiliates, and their respective directors, officers, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to: (a) your use of the Services; (b) your Content; (c) your violation of these Terms; (d) your violation of any rights of a third party, including intellectual property rights and privacy rights; or (e) your violation of any applicable law, rule, or regulation.

    The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with the Company's defense of such claims. You shall not settle any claim that imposes any obligation or liability on the Company without the Company's prior written consent.

  11. Termination

    These Terms shall remain in full force and effect while you use the Services. You may terminate your Account at any time by following the account deletion process within the Services or by contacting us at wutao@steadyhold.mom. Upon termination, your right to access and use the Services shall immediately cease.

    The Company may suspend or terminate your access to the Services, with or without cause and with or without notice, effective immediately, including but not limited to: (a) if you breach any provision of these Terms; (b) if your use poses a security or legal risk to the Company or other users; (c) if you fail to pay fees when due; or (d) for extended periods of inactivity.

    Upon termination for any reason: (a) all rights and licenses granted to you under these Terms shall terminate; (b) you shall immediately cease all use of the Services; (c) the Company may delete or retain your Content in accordance with its data retention policies; and (d) the provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 5 (Intellectual Property), 6 (Confidentiality), 8 (Warranties and Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 12 (Governing Law), and 13 (Disputes).

    If you request deletion of your data prior to termination, the Company will delete your Content within a commercially reasonable time, except to the extent retention is required by law or for legitimate business purposes such as fraud prevention or resolving disputes.

  12. Governing Law

    These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

    Subject to the dispute resolution provisions below, each party irrevocably submits to the exclusive jurisdiction of the competent courts located in Xi'an, Shaanxi Province, People's Republic of China, for the purposes of any suit, action, or proceeding arising out of or relating to these Terms. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

  13. Dispute Resolution

    Informal Resolution. Before filing a formal legal claim, you agree to first attempt to resolve any dispute informally by contacting the Company at wutao@steadyhold.mom and providing a written description of the dispute. The parties shall then engage in good-faith negotiations for a period of at least thirty (30) days. If the dispute is not resolved within that period, either party may proceed to formal dispute resolution as set forth below.

    Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, interpretation, breach, or termination thereof, shall be resolved by arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its then-current arbitration rules. The seat of arbitration shall be Xi'an, Shaanxi Province, and the language of the arbitration shall be Chinese, or English if both parties so agree. The arbitral award shall be final and binding upon both parties.

    Class Action Waiver. YOU AGREE THAT ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST THE COMPANY. UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.

  14. Contact Information

    For questions, concerns, or notices regarding these Terms of Service, please contact us at:

    Shaanxi Hengna Network Technology
    Email: wutao@steadyhold.mom
    Website: steadyhold.mom

    All legal notices must be sent via email with a confirmation of receipt requested. Notices shall be deemed given on the date the recipient confirms receipt or, if no confirmation is received, three (3) business days after the date of sending. We will send notices to the email address associated with your Account; you are responsible for maintaining a current and valid email address.

    Last updated: June 20, 2026.